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privacy protection policy

e-talisman.com has pledged its customers and visitors to maintain the trust and confidence of them to its site since it started its business. We did, do, will never sell, rent, lend or trade your personal information.


how to place an order

Just browse e-talisman.com site first. If there is something you would like to place an order and you are ready to use a credit card for payment, please click on Add To Cart sign to process your order online. In case you don't want to use a credit card for paypemt, it is acceptable to send International Postal Money Order issued in US dollar. But please be sure to email us beforehand because our approval is needed. Our email address is as follows.

info@e-talisman.com


Methods of payment


Credit cards(Visa, Master Card, American Express, Discover), International Postal Money Order are available.




About PayPal

We recommend PayPal when you would like to pay for your purchase online. Payment by PayPal is quick, easy, secure. PayPal has been created to make online payment easy for customers. Registration with them is needed to use the service. Please click on a PayPal sign below to get a membership.

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About International Postal Money order

Please buy it in US dollar at a post office and send it to the following name and address. But please be sure to email us beforehand at info@e-talisman.com because our approval is needed.


nakano-ya

20 miyamae, shio, taira, iwaki
Fukushima JAPAN 970-8022



notice

The omamori you will receive might not be identical to the one shown on this site due to the shrines' supply policy changes. Absolutely we are striving to keep up with the shrines' supply situations. Thank you very much for understanding in advance.

return policy

Once you would place an order and receive omamori from us, but you might think you would be dissatisfied with it, you could return it as long as it is in unused condition no later than seven days after you receive it. By using PayPal, we would return the amount of the money you pay to your account. We are sorry to say we can't pay for the shipping fee you send back to us. Please contact us before you would take action.


Prices, shipping and handling charge are subject to change without notice.



About shipping



All orders will be shipped by airmail using Japan Post. There are two ways of shipping your order.

*
standard airmail service : This service doesn't include a tracking number, but it is much inexpensive than EMS. We will notify you of shipping your order just after shipping. If your order is not delivered in 14 days, please contact us. In case your order includes a character omamori, we will not ship until it reaches us. Please understand that your package will be returned to us if the recipient is away from home when a delivery person comes. In this case, the re-ship charge will be paid by the customer.

*EMS(Express Mail Service) : This service includes a tracking numberr, so you can check where your order is with the number we provide in email. EMS is faster than standard airmail. We will notify you of shipping your order just after shipping. Please understand that your EMS package will be returned to us if the recipient is away from home when a delivery person comes. The nearby post office will keep it within about seven days, but unless the recipient takes the package during the period, it will be returned to us. In this case, the re-ship charge will be paid by the customer. If your order is not delivered in 10days, please contact us.
PayPal shopping cart automatically calculates standard airmail service, so if you would like to use EMS for shipping, please send us an email at info@e-talisman.com beforehand. Please check the bottom of "about shipping" page for details.



We make it a rule to stay in touch with our customer as close as possible after receiving an order so that we can handle every possible problem. We appreciate our customer's cooperation in advance.


We are striving to ship your order as soon as possible, but it is unclear when your order would arrive, depending on where the shipping address is, how busy our suppliers are. Please check the flow of order below.


flow of order

At request from the shrines which supply omamoris, we deal in them online on this site. After receiving your order, we would notify the shrines of it. Then, a shrine priest performs a brief rite so that a future omamori holder's wish could be realized. So it might take some time to process and ship your order to your designated address. We can't articulate when your order would arrive due to the inventory situation of the shrines. Generally, character omamoris are much popular than standard omamris in Japan, so it could be said you would receive standard omamoris earlier than character omamoris. We will email you just after you place an order and your order is shipped.



note Please understand that all duties and taxes that might occur are the responsibility of the recipient of the package. Please contact your local customs office for details.


note e-talisman.com ships worldwide, but please be aware that we will not be held responsible for items seized by any goverment agencies. To verify the regulations of your country regarding importation of any items you order from us is the customer's responsibility.


note If your order is missing an item or there are discrepancies or defective, please email us within five days of receipt. Our email address is as follows.

info@e-talisman.com







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